Return Policy

Return Policy

Thank you for shopping with All Hearts Junior. We are committed to delivering high-quality kids’ perfumes and ensuring a pleasant shopping experience. Please read our Return Policy carefully before making a purchase.

All Hearts Junior is a brand operated by The Gifting Love, a sole proprietorship based in New Delhi, India.

1. Return Eligibility

Due to the personal care and hygiene nature of perfumes, we accept returns only under the following circumstances:

You received the wrong product.
The product was delivered with missing items.
The product was damaged during transit.

Returns requested for reasons other than those listed above may not be accepted.

2. Return Request Timeline

If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery by emailing us at support@allheartsjunior.com.

Your request should include:

Order Number
Customer Name
Description of the issue
Clear photographs of the product
Photographs of the outer packaging
An unboxing video (recommended, if available)

Requests submitted after this period may not be eligible for return.

3. Non-Returnable Products

For hygiene and safety reasons, the following products cannot be returned:

Opened perfume bottles
Used products
Products with broken or removed seals
Products damaged due to misuse or improper storage
Products returned without original packaging
Products purchased during clearance or special promotional sales (unless received damaged or incorrect)

4. Product Condition

To qualify for a return, the product must:

Be unused.
Be in its original packaging.
Include all accessories, labels, and inserts.
Be returned in the same condition in which it was delivered.

Returned items that do not meet these conditions may not be accepted.

5. Return Inspection

Once we receive the returned product, our quality team will inspect it to verify the reported issue.

If the return is approved, we will proceed with the applicable replacement or refund in accordance with our Refund Policy.

If the return does not meet our eligibility criteria, the product may be shipped back to the customer.

6. Return Shipping

If the return is approved because of:

A damaged product
A defective product
An incorrect product sent by us

we will arrange the return pickup where available or reimburse reasonable return shipping costs upon verification.

If the return is requested for any reason not attributable to our error, return shipping costs may be the responsibility of the customer, if the return is accepted.

7. Replacement

Where stock is available, we may offer a replacement instead of a refund for eligible returned products.

If the same product is unavailable, we may offer: