Shipping Policy

Shipping Policy

Thank you for shopping with All Hearts Junior. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from www.allheartsjunior.com.

All Hearts Junior is a brand operated by The Gifting Love, a sole proprietorship based in New Delhi, India.

1. Shipping Coverage

We currently deliver our products across India only.

At this time, we do not offer international shipping.

2. Order Processing

• Orders are processed after successful payment confirmation.
• Orders are typically processed within 1–2 business days.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons, promotional sales, or periods of high order volume, processing times may be slightly longer.

Once your order has been processed, it will be handed over to our trusted courier partner for delivery.

3. Delivery Timeline

We aim to deliver your order within:

5–7 business days

Delivery timelines may vary depending on:

• Delivery location
• Courier partner availability
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Remote serviceable locations
• Other unforeseen circumstances

The estimated delivery time is provided for convenience and should not be considered a guaranteed delivery date.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process before you complete your purchase.

Any promotional offers, including free shipping, will also be communicated on the website and applied automatically where eligible.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email.

If tracking information is available from the courier partner, it will be shared with you so you can monitor your shipment.

6. Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to reasons such as:

• Incorrect address
• Incorrect contact details
• Customer unavailable
• Refusal to accept delivery

the package may be returned to us.

Additional shipping charges may apply for re-shipment, where applicable.

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information, including:

• Full Name
• Mobile Number
• Complete Address
• Landmark (if applicable)
• City
• State
• PIN Code

We are not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

8. Damaged Packages

If your package appears damaged or tampered with at the time of delivery:

• Inspect the package before accepting it.
• If the damage is significant, you may refuse the delivery.
• Contact our customer support as soon as possible with your order details and photographs of the package.

We will review the issue and assist you in accordance with our Return and Refund Policies.

9. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

We appreciate your patience and understanding in such situations.

10. Shipping Restrictions

Certain locations may experience longer delivery times due to limited courier service availability.

If we are unable to deliver to your location after an order is placed, we will notify you and arrange an appropriate resolution, which may include order cancellation and a refund where applicable.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

All Hearts Junior
(Operated by The Gifting Love)

Registered Address:
Delhi – 110092
India

Email: support@allheartsjunior.com

We are committed to providing a smooth and reliable shopping experience and will do our best to assist you with any shipping-related queries.